SHIPPING / PICK-UP OPTIONS

IN TORONTO

Within Toronto you have several options and may choose between the following at checkout:

  • pick up your dress from our studio and drop it back to us (FREE)
  • Two way shipping to your home via FEDEX, with a pre-paid return label or mailer included for your return. Simply follow your return instructions to send back your item(s) on the last day of your rental term ($29 + tax)
  • Two way shipping to your office, home or front desk / concierge via a same-day direct courier who will drop-off the dress on the first day of your rental term and pick it up on the last day, weekdays only ($29 + tax)

IN ONTARIO

  • Two way shipping to your home or office via FEDEX, with a pre-paid return box or label. Follow the your return instructions to send back your item(s) on the last day of your rental term ($29 + tax)
  • For same-week orders, please allow a minimum of 2 business days for your dress to reach you. 

IN QUEBEC

  • Two way shipping to your home or office via FEDEX, with a pre-paid return label or mailer included for your return. Simply follow your return instructions to send back your item(s) on the last day of your rental term ($39 + tax)
  • For same-week orders, please allow a minimum of 2 business days for your dress to reach you. 

ALL OTHER CANADIAN PROVINCES

  • Two way shipping to your home or office via FEDEX, with a pre-paid Canada Post or FEDEX label included for your return. Simply follow your included return instructions to return your item(s) on the last day of your rental term ($39 + tax)
  • For same-week orders, please allow a minimum of 5 business days for your dress to reach you. 

 

Please note the following:

*Your rental period begins the day you select to receive your dress. You do not need to account for shipping time in your 4 or 8 day rental period. 

(For example, if your event is Saturday September 10th, you would order your dress for Friday September 9th, and select 4 day rental. Your dress would then arrive to you on or before Friday September 9th, and you would need to drop it back in the mail in the pre-paid box provided by Monday September 12th). 

*FEDEX and local couriers deliver Monday to Friday, by end-of-day (8pm local time). We always suggest booking your rental to arrive one or two days prior to your event. Our delivery services do not operate on weekends, so if your event is on a weekend, please schedule your dress to arrive to you the Thursday or Friday prior. 

*SHIPPING RATES listed above include up to 2 dresses shipping to and from the same address on the same day. If you are ordering more than 2 dresses, or are ordering for several different rental dates in the same order, we will contact you to charge an additional shipping rate. 

*FEDEX does not deliver to PO Boxes, and cannot re-route a package once in transit. If you select a PO Box delivery address you will receive a pick-up slip to pick up your package from your local FEDEX depot. 

*Customers are responsible for monitoring the delivery of their shipment once an order has left our studio. 

*Once an order has shipped, an email will be sent to the email address provided on the order with your shipment's tracking information. 

 

*Please note, we cannot change the shipping method or destination once an order has left the studio. 

 

*We do not ship outside of Canada at this time. So sorry!